Privacy Policy

Last Updated: July 30, 2025

This Privacy Policy describes how Naseer & Co. (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, make a purchase from, or otherwise interact with our website, naseerandco.com .

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our services to you.

a. Information You Directly Provide to Us

When you create an account, make a purchase, or contact us, you may provide us with the following personal information:

• Contact Information: Name, email address, phone number.
• Shipping and Billing Information: Shipping address, billing address.
• Account Credentials: Username and password (hashed).
• Payment Information: While we process payments through secure third-party payment gateways, we may receive limited payment details such as the last four digits of your card and transaction ID for order verification. We do not store full credit card numbers on our servers.
• Communications: Information you provide when you communicate with us via email, customer support, or feedback forms.

b. Information We Collect Automatically

When you visit our Site, we automatically collect certain information about your device and your activity. This information helps us understand how our Site is used and allows us to improve your experience. This may include:

• Device Information: IP address, web browser type, operating system, device identifiers.
• Usage Data: Pages viewed, products viewed, time spent on pages, referral sources, search terms used, and interactions with the Site.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like web beacons and pixels) to track activity on our Site and hold certain information. These are used for functional purposes (like keeping you logged in or remembering items in your cart) and analytical purposes (understanding user behavior). You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To Process and Fulfill Orders: To process your purchases, confirm your orders, handle payments, and deliver products to you.
• To Manage Your Account: To create and maintain your account, and provide you with access to your order history.
• To Provide Customer Support: To respond to your inquiries, provide assistance, and resolve issues.
• To Improve Our Site and Services: To analyze website usage, troubleshoot problems, improve user experience, and develop new features and products.
• To Personalize Your Experience: To recommend products and content that may be of interest to you.
• For Marketing and Promotions: To send you newsletters, promotional offers, and updates about our products and services, but only if you have opted in to receive such communications. You can opt-out at any time.
• For Security and Fraud Prevention: To protect our Site, customers, and business from fraudulent activities and unauthorized access.
• To Comply with Legal Obligations: To meet our legal and regulatory requirements.

3. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

• Service Providers: We engage trusted third-party service providers to perform functions on our behalf. These include:
  • Payment Processors: (e.g., Stripe, PayPal, local payment gateways) to securely process your payments.
  • Shipping Carriers: (e.g., Leopards Courier, TCS, DHL) to deliver your orders.
  • Website Hosting Providers: To host and maintain our website.
  • Email Marketing Services: To send transactional and promotional emails (if you’ve opted in).
  • Analytics Providers: (e.g., Google Analytics) to help us understand how users interact with our Site.
  • Customer Support Platforms: To manage and respond to your inquiries.
• Legal Compliance and Protection: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose information to protect our rights, property, or safety, or the rights, property, or safety of others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
• With Your Consent: We may share your information with other third parties when we have your explicit consent to do so.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include:

• SSL Encryption: Our Site uses Secure Socket Layer (SSL) technology to encrypt data transmitted between your browser and our server.
• Secure Servers: We host our data on secure servers with appropriate access controls.
• Restricted Access: Access to your personal information is limited to authorized employees and service providers who need the information to perform their job functions.

While we strive to protect your personal information, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access and Correction: You have the right to access and update the personal information associated with your account.
• Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in our emails or by contacting us directly.
• Cookie Preferences: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, but doing so may affect your experience on our Site.
• Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations and retention periods.

To exercise any of these rights, please contact us using the details below.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This includes retaining data for order fulfillment, customer support, and legal compliance.

7. International Data Transfers (Future Consideration)

Currently, we primarily operate in Pakistan. However, as we expand internationally, your information may be stored and processed in countries outside of Pakistan where our service providers or we have facilities. In such cases, we will take appropriate measures to ensure your data receives an adequate level of protection in accordance with applicable data protection laws.

8. Children’s Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to remove that information from our systems.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Naseer & Co. Email: info@naseerandco.com Website: naseerandco.com